MetroNet’s COVID-19 Response

On March 20th, 2020, MetroNet released a plan to assist its customers and ensure they have access to the internet capacity they need to work from home, and otherwise handle the increased demand for fast and reliable internet. Here is a recap and the top information you need to know.

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Here are a few of the things MetroNet is offering to its customers during the COVID-19 crisis:

No Obligation FREE 60-day Speed Boost

Through your MetroNet online portal or by emailing MetroNet customer support, you can request an increase to your MetroNet internet package speed to help you handle the potential increase in bandwidth your household may need due to working from home and having more concurrent streaming devices accessing your service at once. With kids at home streaming, gaming or online learning, the need for bandwidth across the country is expanding exponentially and MetroNet Fiber is the perfect service to help you handle all of these needs.

Extra Incentives for New Customers

Many cable internet and/or satellite internet customers are now realizing that their service is just not strong enough to handle the increase in demand when everyone in their home and neighborhood is online simultaneously. To help customer switch to MetroNet Fiber, they are offering incentives such as waived installation fees, referral credits and more.

Bill Payment Flexibility

MetroNet realizes the impact COVID-19 is having across the country and if you are having trouble paying your bill due to COVID related circumstances, they want to work with you to find a solution. The ask that you reach out to them so they can help you find a solution.

You can read the entire article here with all the details you need during these unprecedented times. https://www.metronetinc.com/metronets-response-to-covid-19/

 

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